FAQS

Eye Patches

Application of Caffeine in skincare product, including eye patches, does not penetrate the bloodstream in significant amounts, therefore it does not affect sleep patterns or disrupt the natural sleep cycle!

Caffeine constricts blood vessels and stimulates circulation, reducing swelling and dark circles from fluid retention.

When separating the eye patches, hold one end of the eye patch and drag eye patch from inside the container to outer edge of the container to remove excessive serum. Too much serum left on the eye patch might cause the patch to slide.

Yes — hydrogel patches can be applied to smile lines, forehead creases, or frown lines to target fine wrinkles and deliver localized hydration.

Use eye patches before your eye cream. The patch infuses hydration and actives, while your cream locks them in.

DAY : After cleansing and toning, apply the patch. Follow with serums, eye cream, moisturizer, and SPF.

NIGHT : After cleansing and toning, apply the eye patch and leave it on for 15–20 minutes. Once removed, gently pat in any remaining serum. Follow with your nighttime treatments such as serums, eye cream, and moisturizer to seal in hydration and active ingredients while you sleep.

Yes—after application, gently pat in the serum and let it absorb before applying primer or concealer.

Gel Lab’s patches use a natural seaweed-derived hydrogel that cools, adheres well, and slowly releases ingredients over time.

Shipping

Domestic shipping may take up to 2-5 business days.

Check with your tracking number here

Returns

Yes! We offer full and partial returns for our orders.

Please refer to Shipping & Returns for more information

A refund request must be placed within 30 days of the order placement date.

Unopened items are eligible for full amount returns within 30 days of order placement.

Packages and products that have been opened are due for partial amount returns.

Free returns shipping will be provided for orders with free included shipping.

Orders that did not include free shipping will result in return shipping handled by the customer.